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Push the boundaries of new thinking, understanding and practice in the field of engagement.Talk, share and collaborate.

Come along to one of our Engagement Coalition Networking events

our business - employee engagement diagram

What does The Communications Lab do?

Our approach is to think business outcomes first. We have identified 5 elements we believe you need to focus on to make engagement happen.
The Communications Lab can deliver solutions within all or some of these 5 areas on a team, functional or business unit basis or on an organisation-wide scale.

We offer realistic, pragmatic solutions that really work.

Our credentials

We have over 25 years experience gained in house, so we know about the challenges, pressures and realities of working within complex organisations.

We are established in the internal communications industry – having won awards, been published and in demand on the speaker circuit.
We are MBA-qualified and accredited business coaches with backgrounds in psychology and HR.

Why work with us?

We work in a transparent and open way. We assign a principal consultant to all our customers and we agree at the beginning of a piece of work whether we work on a daily rate basis or via a project quotation.

It is important to us to make a lasting difference in the work we do.

We are passionate about what we do, because we know it works.

We’d love to come and talk to you about the work you are doing and whether we can help.

We define employee engagement as a process by which people become personally implicated in the success of the business.This happens when an individual’s needs or values are in line with the organisation. By adopting an employee engagement approach, businesses can seize the opportunities that the changing external environment presents to deliver enhanced performance.

This could include improved customer experience, stronger reputation, organisation flexibility, innovation and rapid implementation of change programmes. There is significant evidence that shows engaging employees leads directly to commercial advantage.

In the current economic climate the only question is…why wouldn’t you do this?